CJ Logistics America, LLC_Township, NJ

[Business Admin]

2024-9-19 미국/NEW JERSEY
대기업/중견기업
포지션코드: 254
Customer Specialist
설립일
9/19/2024
직원수
20
고용인원
1
급여
$19 per hour
Position Information
Position Title
Business Admin
Stipend
$19 per hour
General Responsibilities
The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer interfacing communication. The CSR is responsible for completing paperwork, maintaining schedules, and ensuring. All paperwork is complete and error free. The CSR provides information both internally and externally. for a predominant portion of the day. The CSR is also responsible for knowing the Shipping & Receiving Clerk functions and can perform in the Customer Service as well as the Shipping and Receiving function, if needed.

- Provide a strong level of customer service to internal and external customers.
- Maintain inbound and outbound schedules.
- Complete paperwork to make sure it is error free and prepare orders for distribution to forklift. operators
- Process and schedule all carrier appointments.
- Communicate with customers on scheduling issues.
- Sign drivers in and out of the facility; verifying all paperwork.
- Assign dock doors to the inbound and outbound loads.
- Maintain door accuracy and yard report for trailer inventory.
- Process Bills of Lading and associated shipping and receiving documents
- Reconcile inbounds with packing slips and coordinate drop lot activity.
- Work closely with shift management and leads to accomplishing shift goals.
- Report errors and/ or issues to appropriate member of leadership to ensure accuracy.
- Participate in all training programs provided.
- Perform all duties in a safe and timely manner
Qualifications
- High School Diploma/GED equivalent required.
- PC Experience with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Previous AS400 and/or warehouse management systems (WMS) experience preferred.
- Basic math and reading skills are necessary.
- Detailed oriented with the ability to perform multiple tasks in fast moving environment.
- Ability to follow oral and/or written instruction.
- Good interpersonal skills and ability to work with internal and external customers.
- Previous shipping & receiving experience in a warehouse environment.
- Strong interpersonal skills, both verbal and written
- Positive approach in all interactions
- Team orientated and self-motivated.
- Ability to multi-task calmly and effectively in a rapidly changing environment
- Solid organization skills
- Willingness to learn new systems as needed.
- This role routinely uses standard office and computer equipment.
Working Day
5 Daysdays
Working Hour
9 A.M. to 6 P.M.hour
Employment Visa Type
J-1
Benefit
Accommodations Provided
N/A
Lunch Provided
N/A
Overtime Pay
hourly pay rate x 1.5 x overtime hours with prior authorization.
추가혜택/베네핏
N/A
Company Keyword
대기업/중견기업

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